Product Support
Help with purchases, downloads and products — before and after you buy.
I paid but can't find my download
Your access link appears on the payment confirmation screen right after checkout, and is emailed to the address you entered. Check your spam or promotions folder first. If it's still missing, email us with your payment ID and we'll resend it.
My payment shows as pending or failed
Some payments take a moment to be confirmed by the bank. If your order failed but money was debited, the bank usually reverses it automatically within a few working days. Email us with your payment ID and we'll check the order status for you.
How do I use my product?
Each product page lists its features, requirements and limitations, and links to demo videos. If you're stuck on something specific, describe it in an email and we'll walk you through it.
Still need help?
Email sahayaalx.s@gmail.comInclude your product name and Razorpay payment ID (shown on your confirmation screen) so we can find your order instantly.